Managed Services

Your Dedicated Salesforce Partner for Long-Term Success

Salesforce is a powerful tool—but to get the most out of it, you need a team that ensures it evolves alongside your business. Cloud 9 Consulting’s Managed Services provide the expertise and proactive support needed to keep your Salesforce instance optimized, scalable, and aligned with your business goals.

We know that maintaining and improving Salesforce can be overwhelming. That’s why we offer flexible, ongoing support, so you can focus on running your business while we handle the technical heavy lifting. Whether you need occasional admin support, ongoing system enhancements, or full-scale architecture and development, we’re your long-term Salesforce partner.

What’s Included in Our Managed Services?

With Cloud 9 Consulting, you gain access to a full, dedicated team of Salesforce experts ready to support and optimize your Salesforce environment:

Salesforce Administrator – Handles system configurations, user management, reports, dashboards, and daily operational needs.
Salesforce Architect – Designs scalable, long-term solutions to ensure your system grows with your business.
Certified Developers – Experts in Apex, Lightning Web Components, and API integrations, delivering advanced customizations.
Project Manager (for larger initiatives) – Ensures smooth coordination and execution of your Salesforce roadmap.

Together, our team delivers proactive, strategic guidance and the technical expertise needed to keep your Salesforce running at peak performance.

How Managed Services Benefits Your Business

Scalable Support – As your business grows, so do your Salesforce needs. We ensure your system evolves with your organization.
Cost-Effective Expertise – Get high-level Salesforce talent at a fraction of the cost of hiring an in-house team.
Continuous Optimization – Regular system audits, automation improvements, and strategic enhancements to keep Salesforce efficient and aligned with your goals.
Proactive Issue Resolution – We identify and fix potential issues before they impact your team’s productivity.
Custom Development & Integrations – Need new features or system integrations? Our development team builds solutions tailored to your needs.

Flexible, Tiered Service Packages

We understand that every business has different Salesforce needs, which is why we offer tiered managed service packages with volume-based discounts.

Whether you need occasional support or a dedicated team, we have a plan that fits your requirements and budget.

📌 Starter Package – Ideal for businesses that need basic admin support, reporting, and minor configurations.
📌 Growth Package – Includes admin support + custom automation and workflow optimization.
📌 Enterprise Package – Full access to developers, architects, and integrations to support large-scale Salesforce operations.

The more support you need, the bigger your discount.

Reach out today for a personalized quote tailored to your specific needs.

FAQs

Q: What’s the difference between Managed Services and a one-time Salesforce project?

A: Managed Services provide ongoing support and continuous optimization for Salesforce, ensuring your system grows with your business. You can choose the perfect package for the number of hours of support you need each month. If you have just a specific project in mind, we also offer On-demand service. A one-time project delivers a defined scope, while Managed Services allow for ongoing improvements, updates, and enhancements.

Q: Can we switch between Managed Services plans?

A: Yes! We offer flexible plans that allow you to scale up or down based on your evolving business needs.

Q: What if we only need occasional support?

A: We have a variety of options for you with our Manage packages. If you only want help with a specific project, we offer On-demand project support as well. 

Q: Does Managed Services include development and integrations?

A: Absolutely! We include custom Apex development, API integrations, and automation enhancements to keep Salesforce working exactly how you need it in our Managed Services and On-demand projects.

Let’s Build a Smarter, More Efficient
Salesforce Together

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